Privacy Policy | Elevate Wireless

Last Updated on July 8, 2025

1. Introduction

This Privacy Policy describes the information‑ and data‑collection, storage, and use practices of Elevate Wireless Corp. (“Elevate Wireless,” “we,” “our,” “us”) and explains how we collect, use, disclose, and safeguard your information when you visit our website, elevatewireless.com (the “Site”). Please read this Privacy Policy carefully. By using the Site, you agree to the collection, use, and disclosure of your information as described herein.

No mobile information will be shared with third parties / affiliates for marketing or promotional purposes.
Information sharing to subcontractors providing support services (e.g., customer service, logistics) is permitted.
All other use‑case categories exclude text‑messaging originator opt‑in data and consent; this information will not be shared with any third parties.

2. Information Collection and Use Practices

i. Types of Information Collected

Elevate Wireless may collect two different types of information: Personally Identifiable Information (“PII”) and Non‑Personally Identifiable Information (“Non‑PII”). Both may be collected whenever you access or use the Site, and also during in‑person meetings, telephone conversations, or electronic communications with Elevate Wireless.

Personally Identifiable Information Collected
To access and use services offered through the Site, we may ask you to provide PII, including:

Contact Data – name, mailing address, email address, telephone number(s);
Financial Data – payment‑card or bank‑account number (tokenized), billing address, purchase‑order details;
Demographic Data – company name, job title, industry, ZIP code, age (if voluntarily provided).

If you email us, post to any chat group, bulletin board, or forum we host, or complete online forms/surveys, any information you provide may also be collected as PII.

Non‑Personally Identifiable Information Collected
We automatically track and collect certain information when you visit the Site, such as:

IP addresses;
Domain servers;
Types of computers/devices accessing the Site;
Types of web browsers used.

Non‑PII is anonymous and does not personally identify you, but it helps us improve your experience on the Site.

ii. Uses of Information Collected

Elevate Wireless uses PII to:

Respond to inquiries and provide requested services;
Process and fulfill orders, including payment and shipment;
Keep you informed of products, services, and events that may interest you;
Personalize your experience with Elevate Wireless.

Elevate Wireless does not sell or lease your PII to others.

iii. Technology We May Use: Cookies, Web Beacons, and Clear GIFs

Cookies and web beacons are small text files stored on your computer when you visit certain web pages. Elevate Wireless collects information through cookies, web beacons, and clear GIFs about your browsing activities, such as the page you are visiting, the referrer page, the time of visit, your browsing environment, and display settings. We may use these technologies to:

Understand traffic patterns and visitor counts to the Site and partner sites;
Analyze how you interact with the Site;
Improve Elevate Wireless products and services;
Optimize your Site experience;
Provide anonymous auditing, research, and reporting for advertisers and partners;
Store login preferences (e.g., password) so you do not have to re‑enter them;
Deliver relevant advertising and content;
Manage and administer the Site.

Cookies, web beacons, and clear GIFs may be placed by third‑party service providers performing these functions for us; their own privacy policies may apply. Elevate Wireless does not use these technologies to collect or store any PII.

iv. Sharing of Personal Information

Elevate Wireless may share PII with affiliates, advertisers, and third‑party contractors that provide services to you. We do not share your Financial Data with advertisers. We may share Financial Data with trusted business partners who perform core services (e.g., hosting, billing, fulfillment, data storage, security). These partners agree to uphold confidentiality and use your Financial Data only to fulfill their obligations to Elevate Wireless.

If you do not want us to share your PII with third parties (other than as necessary to complete transactions), please email info@elevatewireless.com.

If Elevate Wireless or its assets are acquired (including via bankruptcy sale), the acquiring entity will possess the information collected and assume the rights and obligations regarding your PII under this Policy.

We may disclose PII to comply with law, enforce our Terms of Use, or protect our rights, property, or safety—and that of our users or others.

Because Non‑PII does not personally identify you, Elevate Wireless reserves the right to use and disclose Non‑PII for any purpose.

All categories above exclude text‑messaging originator opt‑in data and consent; this information will not be shared with any third parties, excluding SMS aggregators and providers necessary to deliver text messages.

v. Interest‑Based Ads

We may share Non‑PII with advertisers and other third parties for advertising, including serving targeted ads on non‑affiliated sites. These ads may be personalized based on information about your activities over time. We do not share any PII with ad‑serving providers.

To opt out of such interest‑based ads:

Network Advertising Initiative: http://www.networkadvertising.org/managing/opt_out.asp
AboutAds: http://www.aboutads.info/consumers/

vi. Email Marketing

By submitting your email address through the Site, you expressly consent to receive emails from Elevate Wireless, its affiliates, and select third‑party partners. To opt out, click “Unsubscribe” in any email or email info@elevatewireless.com. Allow up to 10 business days to process. Transactional emails (e.g., order confirmations) will still be sent.

3. Confidentiality and Security of Personal Information

i. User Ability to Access, Update, and Correct PII

Email info@elevatewireless.com to update your PII or request that we stop sharing it. If your username or password is lost, stolen, or used without permission, contact us promptly.

ii. Your California Privacy Rights (“Shine‑the‑Light”)

California residents may request information about personal‑information disclosures for direct marketing. Submit requests to info@elevatewireless.com. California Civil Code § 1789.3 also allows grievances to be filed with the Department of Consumer Affairs, 1625 N. Market Blvd., Suite N112, Sacramento, CA 95834; (916) 445‑1254 or (800) 952‑5210; dca@dca.ca.gov.

iii. Security

Elevate Wireless maintains reasonable physical, administrative, and technical safeguards to protect PII from loss, misuse, or unauthorized access, disclosure, alteration, or destruction. Nevertheless, no Internet transmission or storage system is guaranteed secure.

iv. California Consumer Privacy Act / California Privacy Rights Act (CCPA/CPRA)

Under CCPA/CPRA, California residents have additional rights:

Right	Summary
Know / Access	Request the categories and specific pieces of personal information we have collected.
Delete	Request deletion of personal information, subject to legal exceptions.
Correct	Request correction of inaccurate personal information.
Opt‑Out of Sale/Sharing	Not applicable – Elevate Wireless does not sell or share personal information for cross‑context behavioral advertising.
Non‑Discrimination	You will not be discriminated against for exercising any CCPA/CPRA rights.

How to submit a request

Webform: https://elevatewireless.com/privacy-request
Email: info@elevatewireless.com
Phone: +1 (408) 642‑5458

We will verify your identity and respond within 45 days (or up to 90 days with notice).

4. Third‑Party Links and Public Information

Elevate Wireless is not affiliated with operators of third‑party websites linked to or from the Site. Review each site’s privacy policy. We disclaim responsibility for the accuracy, content, or security of information on third‑party sites. Information disclosed in public forums becomes public; use caution before sharing PII.

5. Updates and Changes to Privacy Policy

We may modify this Privacy Policy at any time by posting an updated version on the Site. Changes take effect immediately. Continued use of the Site constitutes acceptance of the revised Policy.

6. Contact Us

Email: info@elevatewireless.com
Phone: +1 (408) 642‑5458
Mailing Address:
Elevate Wireless Corp.
1206 Mountain View Alviso Rd, STE A
Sunnyvale, CA 94089 USA